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Accessibility Statement

Accessibility Statement

Last updated: May 11, 2026

Our commitment

Home Recovery Co is committed to making our website accessible to everyone, including people with disabilities. We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

What we do

  • Use semantic HTML and ARIA labels to support screen readers
  • Maintain color contrast ratios that meet WCAG AA standards
  • Provide descriptive alt text for product and content images
  • Use keyboard-navigable menus and forms with visible focus states
  • Include a skip-to-content link at the top of every page
  • Avoid color as the sole means of conveying information
  • Provide visible form labels (not placeholder-only)

Known limitations

Despite our best efforts, some areas of the site may not yet be fully accessible. We are actively working to identify and remediate these issues, including:

  • Some third-party widgets (chat, reviews, embedded video) may have accessibility limitations outside our direct control
  • Some legacy product images may have alt text that could be more descriptive — we are updating these systematically

How to request help or report an issue

If you encounter any barrier accessing content on homerecoveryco.com, or if you need an alternative format for any of our content, please contact us. We will work with you to provide the information you need.

Email: support@homerecoveryco.com
Phone: (305) 396-1940

We aim to respond to accessibility-related requests within 2 business days.

Ongoing improvement

Accessibility is an ongoing commitment. We audit our site regularly, train our team on accessibility best practices, and incorporate accessibility considerations into every site update.

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