Yes — call or email us Monday through Friday, 9AM to 5PM EST. We help match you to the right system for your goals, space, and budget. No pressure.

All orders ship by freight (not standard parcel). Transit time is 5–10 business days. The carrier calls 24–48 hours before delivery to schedule a window. Inspect the shipment before signing the freight bill. Full details on our Shipping page.

Yes, Shop Pay Installments at checkout. Pay over time on equipment purchases. Subject to credit approval; rates and terms set by Shop Pay.

Most home cold plunges run on a standard 110V/15-amp outlet. Larger commercial-grade systems may require a 220V circuit. Product spec sheets confirm electrical requirements before you order.

660nm (red) and 850nm (near-infrared) are the two most common wavelengths, and most quality panels emit both simultaneously. Irradiance — measured in mW/cm² at a stated distance — matters more than total wattage when comparing panels. Manufacturer-rated figures are listed on each product page.

We ship to the continental United States, with free freight shipping included on most orders. Alaska, Hawaii, and destinations outside the continental U.S. are quoted individually — contact us before ordering for a freight estimate.

Handling time is 1–3 business days and freight transit is typically 5–10 business days, so most orders arrive within 6–13 business days of ordering. Remote or rural ZIP codes may add time. Delivery details are provided in your confirmation email.