Warranty Coverage

Every product we sell ships with manufacturer warranty coverage. Exact terms vary by supplier and category — below is the typical structure. Specific warranty length is listed on each product page.

Cold plunge systems

Typical coverage:

• Tub / shell: 1–3 years against manufacturing defects
• Chiller unit: 1–2 years on compressor, 1 year on parts and labor
• Filtration / pump: 1 year
• Electronics: 1 year

Infrared saunas

Typical coverage:

• Wood / cabinet: 5–7 years (lifetime on some premium brands)
• Heaters: 5 years
• Controls and electronics: 1–3 years
• Audio / Bluetooth / chromotherapy: 1 year

Red light therapy panels

Typical coverage:

• LED diodes: 2–3 years
• Driver / electronics: 2 years
• Frame / housing: 2 years

What's covered

• Manufacturing defects
• Component failure under normal use
• Workmanship issues

What's NOT covered

• Damage from misuse, improper installation, or modification
• Wear-and-tear consumables (filters, water care chemicals, replacement diodes)
• Damage from water hardness or improper water chemistry on cold plunges
• Cosmetic wear after extended use
• Acts of God (lightning, flood, etc.)

How to file a warranty claim

1. Email support@homerecoveryco.com with your order number, product, and description of the issue
2. Include photos or short video showing the issue
3. We coordinate with the supplier and confirm coverage within 2–5 business days
4. Approved claims result in either a replacement part shipped to you, a service callout (where available), or a full replacement unit depending on the issue

Extended warranty

Some manufacturers offer extended warranty plans on premium products. We'll surface options at checkout where available.

Questions on a specific product

Each product page lists the exact warranty terms for that unit. If anything is unclear, call us at (305) 396-1940 or book a free consultation.